Main Street Design Offers Interpretive Planning and Design Expertise at Zoo Miami"It's about storytelling, not facts and figures," says Carol Kruse, director of Zoo Miami, referring to the newly opened Florida: Mission Everglades. "Main Street Design understood immediately that the strength of the storytelling makes a connection to and develops empathy within our guests." Opened in December 2016, Florida: Mission Everglades is an interactive zone at Zoo Miami, centered around Florida's Everglades ecosystem. Through architecture, design, and experience, Florida: Mission Everglades gently asks guests to consider what choices they can make in their lives to help protect and preserve this rich, natural habitat. "For a long time, the Everglades was a missing piece of the zoo's master plan," explains Kruse. "We wanted to tell the story of the Everglades habitat and animals, which are practically in our backyard." Main Street Design provided interpretive planning and design throughout the 4.5-acre, $33 million project that features multiple touchstone experiences, including:
• Lostman's River Boat Ride: Guests board a boat and float through Everglades habitats providing up-close access to native plants and animals.
• Panther Tracking Experience: Utilizing GPS tracking technology used by Florida Fish & Wildlife, and "gamification" techniques, guests see how real panthers move around in the wild.
• River Otter and Crocodile Play Zones: By way of clear acrylic tunnels incorporated into the exhibits, guests can crawl alongside real crocodiles and slide through an otter sanctuary, while the creatures play and splash nearby.
• Thunderstorm Wet Play Area: Designed as a play area for toddlers, a periodic, simulated thunderstorm splashes water below while reminding guests of the importance of rain and fresh water to the Everglades ecosystem. "This is museum-quality, interpretive content within a fun, themed environment," said Michael Mercadante, president of Main Street Design. "As museums and zoos embrace themed entertainment, we are able to leverage our experience in all these markets for our clients." Main Street Design has over 25 years of experience designing for zoos, aquariums, museums, theme parks, and attractions. Mercadante himself has served in leadership roles within the Themed Entertainment Association (TEA) and Association of Zoos and Aquariums (AZA). For Florida: Mission Everglades, Main Street Design worked with Zoo Miami staff, Miami-Dade County, and the Zoo Miami Foundation to help balance the educational goals of the Foundation and the operational needs of the County. This kind of collaborative process involving multiple interests and stakeholders is familiar to Main Street Design. "In many ways the process parallels the design and implementation of major theme park IP (Intellectual Property) projects," said Tevere MacFadyen, principal of interpretive development at Main Street Design. "Our approach is holistic and detailed. We are in the business of authenticity." In developing exhibits, Main Street Design worked closely with zoo designers PJA Architects to fulfill the project vision while ensuring the well-being of the animals. Barriers are nearly invisible, and visitors are able to get close to the animals and their habitat. The animals are neither specimen nor entertainer -- the encounter and habitat design respect their needs and support their natural behaviors. As a result, the zoo's educational mission and story of environmental conservation and species preservation are strengthened. "Main Street Design helped develop content that provides a small glimpse into the world of the Everglades and creates in our guests a spark of curiosity to go and visit the real Everglades National Park," said Kruse. In addition to PJA, Main Street Design partnered with AECOM (architecture and engineering) to help bring the project to fruition. "This team, under the leadership of Zoo Miami, really understood how experiences found in museums, technology from theme parks, and conservation messaging are converging across the industry, but especially here on the Florida: Mission Everglades project," said Mercadante. "The reaction from guests has been overwhelmingly positive," said Kruse. "They are out there enjoying the experience, having fun, and taking notice of the compelling message." 
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