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Apollo Design Technology Announces Staff Addition and Promotion

Michael Kretschmer and Rita LeFavour, Apollo Design Technology

Apollo Design Technology, Inc. announces the appointment of Michael Kretschmer as their mechanical engineer. In this role, Kretschmer will help create efficient solutions to the development of processes and products. He will be involved at all stages of a product, from research and development to design and manufacture through to product release.

Prior to joining Apollo Design Technology, Kretschmer worked for BAE Systems as a product process engineer and interned at the NASA Glenn Research Center. He served six years in the Indiana Air National Guard as an integrated avionics craftsman and separated at the rank of a staff sergeant. Kretschmer holds a bachelor of science degree in mechanical engineering from Purdue University. He studied religion and philosophy and taught physics, and math prior to pursuing his degree in mechanical engineering. "Michael rounds out our core engineering design team, and he fits well with his subtle sense of humor. His background and skill set will contribute in a significant way to Apollo Design's ability to bring innovative products to market," says Joel Nichols, president of Apollo Design Technology.

"Working at Apollo Design is a mechanical engineer's dream! I am able to employ the knowledge I gained in school and in my previous jobs plus use my creativity to help develop new and innovative products," Kretschmer adds.

Rita LeFavour has been promoted to customer relations specialist at Apollo Design Technology, Inc.

In this role, LeFavour will serve as the liaison between sales, customer service, management, and the customer to ensure the customer receives outstanding service. She will track, follow-up, and resolve outstanding issues, analyze customer concerns and provide appropriate corrective actions, coordinate product returns, and manage special requests.

LeFavour has been employed at Apollo Design for over 15 years and has held various roles in sales and operations. She holds an associate degree in business from Ball State University.

Nichols shares, "Rita is an integral part of Apollo Design's team. This role allows Rita to nourish her passion for customers by solving unconventional day-to-day issues. How we handle the out-of-the-ordinary is what customer service is all about. Customer service is Rita's strength."

"Who remembers the classic line from Cool Hand Luke? 'What we've got here is failure to communicate!' Communicating is one of the things I love about my new position. I get to communicate with both Apollo dealers who I have had the privilege to build relationships with through the years and Apollo co-workers who I enjoy immensely," LeFavour enthuses.

WWWwww.apollodesign.net


(3 July 2014)

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